My terms are really simple:
Items Reloved by Jo
All furniture and some accessories for sale through www.relovedbyjo.co.uk are pieces that have been preloved and therefore may have the odd scratch, sticky drawer or imperfection. Although I do my best to improve the functionality of these lovely pieces of furniture sometimes the fact that it is preloved furniture shows through, personally I think a little imperfection adds to the character of the furniture, it’s nice to own something with a little bit of history. If required, a piece will be treated for woodworm although I cannot guarantee to get rid of the little critters! I will be honest within my description of each piece, however if you want perfection you may be prefer to buy new furniture. Hopefully, like me, you like a mixture of both and will stay and browse my lovely items!
Your Reloved Purchases
I’m sure you will love your furniture when it arrives and that it is a welcome addition to your home, however, if on occasion there is a problem with your order I would like to know about it so please email me at firstname.lastname@example.org . Should you need to return an item it must be in the same state as it was when you received it. Postage and courier fees will be your responsibility and will not be refunded unless the goods are faulty or not as described.
Payments can be made through the website using Paypal, debit and credit cards or if you prefer, you can arrange a bank transfer or payment direct with me.
I use a high end courier service who specialise in moving antique pieces around the country so damage in transit is very limited. Please see our delivery options for more courier details. Should your goods be damaged in transit, please take photos and send them to me.
You are welcome to collect any item in person. Please arrange with me direct.
Please show respect when using this website. Do not copy any content and please drop me a line if you’d like to share anything other than the homepage. All content is my own unless otherwise specified.
Should you share private information through signing up to my newsletter or purchasing an item, your details will never be passed on to any third party and I may email you on occasion but not bombard you with mail, I promise!